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Russ Rimmerman

Russ Rimmerman

Principal Cloud Solution Architect · Microsoft

I'm a Principal Cloud Solution Architect at Microsoft, and I've spent more than 30 years in IT. That path runs from avionics and satellite links in the U.S. Air Force, through Citrix farms and endpoint management, to Power Platform and AI agents today. Most days I'm designing and building with Copilot Studio, Power Apps, Power Automate, Microsoft Foundry, and an array of Azure services and offerings, shaped around what each customer actually needs.

A lot of my work is helping customers take a manual or fragile business process and rebuild it with low-code tools so it runs with less effort. I lead those projects end to end and work across a lot of teams to get them there.

I've co-authored two Microsoft Press e-books on endpoint management. This site is where I keep that habit going: field notes on what I'm learning and the projects I build along the way.

Experience

30+ years across mission-critical IT — from the U.S. Air Force to Microsoft

  1. Principal Cloud Solution Architect — Power Platform

    Microsoft · Jul 2022 – Present

    Houston, TX · Remote

    Design and build low-code solutions on Microsoft Power Platform and Azure, lead customer projects end to end, and work across teams to help customers simplify and automate their business processes.

  2. Senior Customer Engineer (Premier Field Engineer)

    Microsoft · Jun 2012 – Jun 2022

    Houston, TX · Hybrid

    Specialized in Microsoft Endpoint Manager and Power Platform technologies, delivering high-impact engagements, training, health checks, risk assessments, and supportability reviews to customers across every vertical.

  3. Senior Technical Account Manager

    Microsoft · Jun 2010 – Jun 2012

    Greater Houston · Hybrid

    Connected customers directly to Microsoft product groups and expertise, deploying and supporting new solutions while building strong, long-term customer relationships.

  4. Senior IT Manager

    Cameron (now SLB) · Jan 2008 – Jun 2010

    Houston, TX

    Led a globally dispersed team supporting 20,000 users worldwide. Oversaw Active Directory, OCS, SCCM, SCOM, Citrix Metaframe farms, Juniper firewalls, patching, and application packaging, and managed Microsoft Enterprise and Premier Support agreements.

  5. Senior IT Lead

    Cameron · Feb 2002 – Jan 2008

    Houston, TX · On-site

    Implemented and maintained Active Directory, OCS 2007, SCCM 2003/2007, MOM, and Citrix Metaframe XP farms, and managed corporate Netscreen/Juniper firewalls for network security and compliance.

  6. Senior IT Specialist

    Enron Corporation · Jan 2001 – Dec 2001

    Houston, TX · On-site

    Installed and configured Windows NT 4.0 / Windows 2000 Citrix Metaframe servers for 10,000+ users across the US, Canada, and UK. Rolled out a thin-client printing solution that cut help desk calls in half and trained junior staff on the Citrix environment.

  7. Consultant

    NetPartners · Apr 1999 – Jan 2001

    Houston, TX · On-site

    Designed and implemented LAN/WAN solutions for Fortune 50–500 organizations, including dual-redundant Windows NT clusters for power providers nationwide, delivering projects on time and on budget.

  8. Systems Engineer / Consultant

    Entex Information Services · Jan 1998 – Jan 1999

    Omaha, NE · On-site

    Provided contract network expertise to Fortune 1000 companies — planning, installing, and configuring Microsoft Proxy, Exchange, IIS, Terminal Server, and Citrix Winframe/Metaframe 1.x for remote application access.

  9. Broadcast Operations Engineering / Internet Team Lead

    DTN · 1995 – 1998

    Omaha, NE · On-site

    Led operations for Novell 3.x servers and Internet-facing systems. Managed the corporate web server, U.S. Robotics Total Control NetServers for remote access, and FTP/SMTP/POP3 services, and mentored the team to MCP+Internet and MCSE certifications.

  10. Local Area Network Administrator

    U.S. Air Force · Jan 1994 – Jan 1996

    Oklahoma City, OK · On-site

    Managed Novell 3.1x file and mail servers for 600+ users, upgraded the facility backbone and workstations from thicknet to coax, and supported five remote sites — resolving network trouble calls across the enterprise.

  11. Satellite / Wideband Communications Technician

    U.S. Air Force · Jan 1993 – Jan 1994

    Oklahoma City, OK · On-site

    Installed and troubleshot UHF and SHF satellite and wideband communications links supporting combat readiness missions, and was commended for exceptional performance keeping mission-critical comms operational under pressure.

  12. Avionics Guidance and Control Systems Specialist

    U.S. Air Force · Aug 1990 – Jan 1994

    Tacoma, WA

    Maintained avionics guidance and control systems on C-141 cargo aircraft — the foundation of a 30+ year career in mission-critical technology.

What I work with

  • Microsoft Power Platform
  • Power Apps & Power Automate
  • Copilot Studio
  • Microsoft Foundry
  • Azure services and offerings
  • GitHub Copilot
  • Low-Code / No-Code Development
  • Business Process Automation
  • Microsoft Intune
  • Azure Cloud Architecture